Academy Guidelines

Methods of Payment

-Direct Deposit: the client authorizes the academy to debit their bank account (by providing the academy a void cheque) on the 1st day of every month – from the time student registers until June 30, 2024. Monthly payments will stop on June 30, 2025.

Lesson fees will be based on equal payments and the amount of payment depends on the duration of lessons, and the teacher that the student takes lessons from.

Direct deposit method is used only for “regular weekly lessons”. For other types of activities such as rehearsals, extra lessons, purchasing books, etc., the Direct Deposit method will be used only with the client’s written permission. Other types of payments such as cash, e-transfer, or cheques are also accepted for non-regular lessons or book purchases.

-Credit Card: the client authorizes the academy to charge their credit card on the 1st day of every month – from the time student registers until June 30, 2025. Monthly payments will stop on June 29, 2025.

* There is a 3.5% card fee that will be added to the monthly fees

Lesson fees will be based on equal payments and the amount of payment depends on the duration of lessons, and the teacher the student takes lesson from.

Credit cards are used only for “regular weekly lessons”. For other types of activities such as rehearsals, extra lessons, purchasing books, etc., the Direct Deposit method will be used only with the client’s written permission. Other types of payments such as cash, e-transfer, or cheques are also accepted for non-regular lessons or book purchases.

Please note that cash or e-transfers are NOT accepted as methods of payment.

Lessons happening on Mondays:

All students should receive 40 lessons from September 1st, 2024 until June 30th, 2025. All Mondays including Thanksgiving day are considered as regular lessons days, however, if the teacher or the student is not able to attend the lessons, the lessons shall be rescheduled to another day agreed by both teacher and the student.

Students who register after September 1st:

We count the number of lessons from the day student starts until June 30, 2025 and divide the number of lessons by the number of remaining months in order to arrange equal payments.

Missing / cancelling lessons policy

Missed Class Policy

We do not have a make-up lesson policy. However, we understand that sometimes students may need to miss a lesson due to unforeseen circumstances. To ensure that they continue to progress, we have designed a system to keep them on track:

  • Recorded Lesson Support: If a student misses a scheduled class, their teacher will create a personalized recorded video during the missed lesson time.
  • What’s Included in the Recording: These videos will cover important material such as homework instructions, exercises, or new topics to help students stay aligned with the curriculum.
  • How Recordings Are Shared: Videos will be sent through Google Docs, Dropbox, WhatsApp, or similar platforms, ensuring easy access until we transition to the Practice Space App.

No Payment Pause Policy

To ensure there is no interruption to our teachers’ incomes and to support the continuity of student progress, monthly payments will continue as scheduled, even if lessons are missed due to travel or other circumstances. Our recorded video policy ensures that students still receive quality instruction and remain on track.

 

Concert and Admin fees

A $40 annual administration fee, along with an $80 annual concert organization fee, which covers two professional concerts, will be included in the initial payment for the 2024-2025 academic year. These fees are required for all parents to support the academy’s ability to organize two professional concerts each year, regardless of whether the student participates in the concerts or not.

What is covered in the concert fee:

– Professional photographer/videographer

– Venu rental

– Accompanist

– MC

– Other organization costs 

Please CLICK HERE link below to see what we deliver at our concerts:


Class Termination Policy:

If the student wishes to terminate their classes, they are required to give at least 30 day notice. For instance, if the notice is given March 15th, the payments will stop on April 30th. The notice should be given on March 1st or before in order for the payment to stop on March 30th. This amount of time will allow the academy to find a new student and fill that spot.

Piano Accompaniment:

The academy takes the responsibility to provide students with an accompanist for recitals, RCM exams and other events. Accompanist fees are paid separately from regular lesson fees.

2023-2024 Holidays:

First day of classes: Friday, September 1st, 2024

Christmas holidays: December 22, 2024 – January 5, 2025

Spring Break: March 23 – March 29, 2025

Last day of classes: Sunday, June 30, 2025

These terms and conditions are subject to change at any time

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